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Building a Wallboard - HTML - Chronicall

Building your own wallboard can seem overwhelming, but is not super difficult. To build your wallboard: Hover over the Realtime Icon on the sidebar menu; Select Realtime Wallboards; If any exist, a window of the existing wallboards will appear. You can either select an existing wallboard, or select to create a new wallboard.

Using Pre-Built Wallboards - HTML - Chronicall

If you would like to display the wallboard full-screen through a TV, projector, or monitor, connect the computer displaying Chronicall to your preferred method of display with an HDMI cord. Once the computer is connected, select the desired wallboard to display from your completed wallboards.

Building a Wallboard - Java

Building your own wallboard can seem overwhelming, but is not super difficult. To build your wallboard: Select Realtime Displays on the Chronicall main menu; Select Realtime Stats; If you have never accessed the wallboards, a window will appear displaying your wallboard template options.

Realtime Wallboard Not Saving Changes – Xima Software Support

Overview. This article was created to assist when changes that are made to your realtime wallboard do not save or take longer than normal to save.. Firewall and Antivirus. If your computer is running Windows firewall or any other antivirus or firewall software they may be blocking the required ports that Chronicall needs to communicate.

Creating a Wallboard Loop - Chronicall

The second drop-down box allows you to select the amount of time you’d like that wallboard to show before it switches to the next wallboard. It’s worth noting that you need to create a wallboard before you can create a loop. Continue to click “Add New Wallboard to Loop” until you have all the wallboards you would like in a particular loop.

How do I use Standard Reports and Realtime Wallboards in a

Starting on Chronicall version 3.10, there is now an option from the Admin (System) menu to download language packs for Standard Reports and Wallboard Templates. How do I use this? Answer. This feature is accessible to Administrators through the Admin (System) menu on the homepage. It is not accessible in the accordion or tile navigation. Steps 1.

Chronicall Desktop - Overview

Once you have built a wallboard in the Chronicall Realtime module, the Chronicall desktop can be set to automatically launch the Chronicall wallboard in full-screen. Note: The auto-launching full screen shortcut is labeled "Chronicall Fullscreen." It will ask for a username and password and will then open directly to a fullscreen Realtime Stats

Xima Software - Agent Dashboards

Chronicall Presence is another Dashboards desktop utility that lists the current status of each Realtime agent, along with their agent image, extension, and current call details. Through Presence, agents can even chat and send files to each other or to customers throughout the world.

Create Realtime Widget with Percentage of Calls Answered

Create Realtime Wallboard Widget. If you'd like to report on the speed of answer from your agents or groups in Realtime, you'll need to do the following. The example shown is calls answered within 20 seconds, but you can edit this for your needs. Navigate to Realtime Displays > Realtime Stats.

Chronicall Desktop Application Windows Installation

Chronicall Desktop - Provides access to Chronicall through a desktop application. (Recommended to deselect if you are installing this for a user that will not be accessing Chronicall.) Agent Dashboard - For eligible agents to receive call pops and notifications (Break Codes, Instant 911 Notification, and all Agent Dashboard features.)

How do I use Standard Reports and Realtime Wallboards in a

Starting on Chronicall version 3.10, there is now an option from the Admin (System) menu to download language packs for Standard Reports and Wallboard Templates. How do I use this? Answer. This feature is accessible to Administrators through the Admin (System) menu on the homepage. It is not accessible in the accordion or tile navigation. Steps 1.

How do I prevent my wallboards from rotating? – Xima Software

Inside Chronicall, go to Realtime Displays, then Realtime Stats. Select the Realtime Wallboard in question, and click on the pencil in the top right. Here you will see the properties. Set Full Screen Loop Duration to 0 if you would like to stop them from rotating. You can also set it to a set time before rotating between wallboards.

Why don't licensed agents show on Realtime Wallboard? – Xima

Even though agent(s) are licensed within Chronicall they are not showing up on the customer's wallboards. Answer. The agent may just need to be added onto the wallboard in order to track them. Steps. Open Realtime Statistics to the Wallboard that is not showing the agent(s), in this example Brian Carroll. Right-click on the widget and select

Xima Software - Agent Dashboards

Chronicall Presence is another Dashboards desktop utility that lists the current status of each Realtime agent, along with their agent image, extension, and current call details. Through Presence, agents can even chat and send files to each other or to customers throughout the world.

ACR Chronicall Realtime | Agility Communications Group

Chronicall offers a number of different templates for you to use, but again we wanted to offer our customers the ability to customize these displays you can track the specific information that pertains to your company. Chronicall wallboards offer scrolling marquees, charts, graphs, text boxes, agent and group leaderboards.

Create Realtime Widget with Percentage of Calls Answered

Create Realtime Wallboard Widget. If you'd like to report on the speed of answer from your agents or groups in Realtime, you'll need to do the following. The example shown is calls answered within 20 seconds, but you can edit this for your needs. Navigate to Realtime Displays > Realtime Stats.

Wallboard Analytics | Cordic

Many wallboard programs are available including Chronicall by XIMA: the latest version will ensure optimum functionality. Extract and display other information Wallboard Analytics can also show non-Cordic related content such as phone system information.

Xima Software - Chronicall Realtime module

Better manage your business with real-time monitoring. While the Cradle to Grave view and Chronicall's detailed reports allow you to see call data after calls have ended, the Realtime module uses live data about your agents, hunt groups, and queues to provide customizable displays and information at a glance.

Chronicall Settings – Xima Software Support Portal

Chronicall is a versatile and robust call history and reporting suite. As such, a small amount of configuration may be required at the user level. Some users may find it necessary or desirable to customize the system to meet their specific infrastructure or security needs.

Xima Software Support Portal

Alert: Xima Software office will be closed 12/24 through 12/28 for the Holiday. We will open again on 12/29. Please submit a ticket and we will respond when we return. . Customers with a 24x7 support plan can get support by calling 888-944-9462 and following the prompts for 24x7 s

ACR Chronicall Realtime | Agility Communications Group

Chronicall offers a number of different templates for you to use, but again we wanted to offer our customers the ability to customize these displays you can track the specific information that pertains to your company. Chronicall wallboards offer scrolling marquees, charts, graphs, text boxes, agent and group leaderboards.

Wallboard Analytics | Cordic

Many wallboard programs are available including Chronicall by XIMA: the latest version will ensure optimum functionality. Extract and display other information Wallboard Analytics can also show non-Cordic related content such as phone system information.

Call Accounting, Call Recording & Contact Center Solutions

Xima Chronicall is HIPPA and PCI compliant. For customers needing information in Realtime, Chronicall allows you to build custom wallboards displaying the exact information that pertains to your business. You can be alerted in Realtime whenever this is a problem. Each business is unique which is why Chronicall was built around the customer’s

PC Wallboard replacement - Avaya: IP Office - Tek-Tips

underneath. Chronicall solves this problem with its new "click-through" and "semi-transparent" design. Now you can see and interact with your desktop and programs THROUGH the wallboard as if it is not even there. You can click icons, highlight text, or even watch video right through Chronicall Wallboard. That's the speel about it, still can't

AVAYA CHRONICALL Reviews, Specs, Pricing & Support | Spiceworks

Xima Software's flagship solution, Chronicall, started out as a simple call event monitoring application, but it has evolved into an all-purpose call history, call recording, and real-time reporting software suite.

Introducing Xima Chronicall Agent Dashboards | Efficient

Xima Software is pleased to announce the upcoming general availability of the newest Chronicall module: Agent Dashboards. Agent Dashboards bring Realtime data to every user’s desktop with customizable widgets, pop-up notifications, DND/logout reason codes, CRM integration, user chat, and more.

Xima - Avaya IP Office | Avaya IP500 Telephone Systems | Avaya

Xima Chronicall (1-100 Users) Recording Library inc 1st year Xima Care

Xima Chronicall - Reasons why you wouldn´t offer it to your

Xima Chronicall - Reasons why you wouldn´t offer it to your customers? amriddle01 (Programmer) 15 Jul 11 09:09 Xima is much better than CCR, it's shortfall in my opinion is the wallboard is a bit fiddly compared with CCR, but that's about it

xima chronicall Leeds Bradford Wakefield Huddersfield

Xima Chronicall Chronicall, is an all-purpose call history, call recording, and real-time reporting software suite. Chronicall offers a revolutionary set of features designed to overcome the limitations of traditional call history and reporting software, and it does so by connecting directly to your phone system and logging everything that

Monitoring Agent calls on Avaya phone system - Spiceworks

Xima Chronicall does have call recording module. Also cool things like wall boards to show stats. The best thing about Xima/Chronicall product is the tech support. In our call center we just have two headsets and they listen to them as they answer during training. It is a splitter device.

Wallboard Analytics | Cordic

Many wallboard programs are available including Chronicall by XIMA: the latest version will ensure optimum functionality. Extract and display other information Wallboard Analytics can also show non-Cordic related content such as phone system information.

Introducing Xima Chronicall Agent Dashboards | Efficient

Xima Software is pleased to announce the upcoming general availability of the newest Chronicall module: Agent Dashboards. Agent Dashboards bring Realtime data to every user’s desktop with customizable widgets, pop-up notifications, DND/logout reason codes, CRM integration, user chat, and more.

Xima – Agent Dashboards | Efficient Communication Solutions, Inc.

Every chat message is stored within Chronicall and can be reviewed or reported on later. Take some of the work out of teamwork. Turn each agent’s desktop into a powerful and connected Chronicall workstation with Agent Dashboards. Xima offers a 14-day FREE Trial. ECS is an authorized Xima reseller located in Seattle, WA & Portland, OR.

Xima Chronicall - Reasons why you wouldn´t offer it to your

Xima Chronicall - Reasons why you wouldn´t offer it to your customers? amriddle01 (Programmer) 15 Jul 11 09:09 Xima is much better than CCR, it's shortfall in my opinion is the wallboard is a bit fiddly compared with CCR, but that's about it

Xima Chronicall Realtime Module - Cititel Telephone Systems

Xima Chronicall Realtime Module Monitor Your Users and Calls in True Real Time OVERVIEW Better manage your business with real-time monitoring. While the Cradle to Grave view and Chronicall's detailed reports allow you to see call data after calls have ended, the Realtime module uses live data about your users, groups, and queues to provide

xima chronicall Leeds Bradford Wakefield Huddersfield

Xima Chronicall Chronicall, is an all-purpose call history, call recording, and real-time reporting software suite. Chronicall offers a revolutionary set of features designed to overcome the limitations of traditional call history and reporting software, and it does so by connecting directly to your phone system and logging everything that

how realtime stats made me 20 percent more productive

When I started at Comms Group, I was introduced to the world of real-time call reporting wallboards. In-house we use Xima’s Chronicall product, which is a fantastic piece of specialist software integrating with our Avaya IP Office system.

Xima Chronicall (1-100 Users) Standard Reports inc 1st year

Xima Software's flagship solution, Chronicall, started out as a simple call event monitoring application, but it has evolved into an all-purpose call history, call recording, and real-time reporting software suite.

4 Key Features of Avaya's new Call Reporting software.

"Call Reporting"is the official name of Avaya's officially "new" Call Reporting software for Avaya IP Office. In reality it is a rebadged version of Xima Chronicall which has been further developed to ensure seamless integration with IP Office, for which it is destined.

Monitoring Agent calls on Avaya phone system - Spiceworks

Xima Chronicall does have call recording module. Also cool things like wall boards to show stats. The best thing about Xima/Chronicall product is the tech support. In our call center we just have two headsets and they listen to them as they answer during training. It is a splitter device.

Xima Chronicall - Reasons why you wouldn´t offer it to your

Xima Chronicall - Reasons why you wouldn´t offer it to your customers? amriddle01 (Programmer) 15 Jul 11 09:09 Xima is much better than CCR, it's shortfall in my opinion is the wallboard is a bit fiddly compared with CCR, but that's about it

All AVAYA CHRONICALL Activity & Discussions | Spiceworks

Xima Chronicall does have call recording module. Also cool things like wall boards to show stats. The best thing about

how realtime stats made me 20 percent more productive

When I started at Comms Group, I was introduced to the world of real-time call reporting wallboards. In-house we use Xima’s Chronicall product, which is a fantastic piece of specialist software integrating with our Avaya IP Office system.

xima chronicall Leeds Bradford Wakefield Huddersfield

Xima Chronicall Chronicall, is an all-purpose call history, call recording, and real-time reporting software suite. Chronicall offers a revolutionary set of features designed to overcome the limitations of traditional call history and reporting software, and it does so by connecting directly to your phone system and logging everything that

Xima Chronicall (1-500 Users) Recording Library inc 1st year

Xima Chronicall Recording Library Specifications Format: Add-on module license Chronicall Logging License: Required Avaya IP Office Requirements IP Small Office, IP 403, IP 406v1, IP 406v2, IP 412, IP 500v1, IP 500v2, IP Server Edition Avaya IP Office Release: Works with R3.2 through R9.0 VRTX or Voicemail Pro: Is Required

Adobe Photoshop PDF - Amazon S3

your wallboard? Click Here to Chat Wth a Sales Representative ere to Chat With a Sales Re esentatve *Od405f #c7d3dc 2 Routes Configured Offer Chat Queue Hide Chat Box xima logo header. png Always Hide 1 Canned Messages Configured Preview Web Chat Code Installation: Chronicall Multimedia Web Chat is easy to install. Simply configure the

Xima Chronicall Realtime Module - Cititel Telephone Systems

Xima Chronicall Realtime Module Monitor Your Users and Calls in True Real Time OVERVIEW Better manage your business with real-time monitoring. While the Cradle to Grave view and Chronicall's detailed reports allow you to see call data after calls have ended, the Realtime module uses live data about your users, groups, and queues to provide

Xima Chronicall (1-100 Users) Standard Reports inc 1st year

Description: 14 DAY NO OBLIGATION TRIAL AVAILABLE. Xima Software's flagship solution, Chronicall, started out as a simple call event monitoring application, but it has evolved into an all-purpose call history, call recording, and real-time reporting software suite.

Xima Realtime | PGH Networks

Better manage your business with real-time monitoring. While the Cradle to Grave view and Chronicall’s detailed reports allow you to see call data after calls have ended, the Realtime module uses live data about your agents, hunt groups, and queues to provide customizable displays and information at a glance.

Xima Chronicall (1-100 Users) Standard Reports inc 1st year

14 DAY NO OBLIGATION TRIAL AVAILABLE Xima Software's flagship solution, Chronicall, started o - Xima Chronicall (1-100 Users) Standard Reports inc 1st year Xima Care at

how realtime stats made me 20 percent more productive

When I started at Comms Group, I was introduced to the world of real-time call reporting wallboards. In-house we use Xima’s Chronicall product, which is a fantastic piece of specialist software integrating with our Avaya IP Office system.

Xima Realtime | PGH Networks

Better manage your business with real-time monitoring. While the Cradle to Grave view and Chronicall’s detailed reports allow you to see call data after calls have ended, the Realtime module uses live data about your agents, hunt groups, and queues to provide customizable displays and information at a glance.

Adobe Photoshop PDF - Amazon S3

your wallboard? Click Here to Chat Wth a Sales Representative ere to Chat With a Sales Re esentatve *Od405f #c7d3dc 2 Routes Configured Offer Chat Queue Hide Chat Box xima logo header. png Always Hide 1 Canned Messages Configured Preview Web Chat Code Installation: Chronicall Multimedia Web Chat is easy to install. Simply configure the

Xima Chronicall (1-100 Users) Standard Reports inc 1st year

14 DAY NO OBLIGATION TRIAL AVAILABLE Xima Software's flagship solution, Chronicall, started o - Xima Chronicall (1-100 Users) Standard Reports inc 1st year Xima Care at

Body Temperature Measurement - Unity Connected Solutions

A Non-Contact AI Based Body Temperature Measurement System. A high temperature is the top indicator that a person may have COVID-19. As a result, organizations that still need to operate during the pandemic are looking at ways to measure the temperature of people entering their buildings.

Telephone Trainers - Telephone Training

we now train on xima / chronicall / avaya call reporter..training you on reporting , recording and realtime. we can helpcall us now for free on 0808 281 0290!!

VeloCloud - Unity Connected Solutions

NSX SD-WAN by VeloCloud or Software Defined WAN is a game-changer. Simpler management, higher throughput, better performance at a lower cost. Cloud optimized.

Avaya Call Reporting

Avaya IP Office™ Avaya Call Reporting helps you manage your phone system and business with ease and confidence. Cradle-to-grave call reporting and tracking is

Technical Guides & Manuals | Digitcom | Avaya | NEC | Hosted

Useful guides & manuals, videos, and blog articles on Business Phone Systems, Avaya IP Office, NEC, Nortel, Polycom, Hosted PBX, Norstar etc. | Call us!

Best practices for deploying WiFi mesh - Cambium | ICS Tech

cnPilot access points support wifi meshing to allow easy extension of the coverage area, without worrying about running more cables. This article will cover some of the common best practices while deploying WiFi Mesh.